FAQ
1. What types of restaurants do you support?
We work with independent takeaway businesses across the UK, including:
- Pizza & Chicken Shops
- Burger Restaurants
- Asian Takeaways (Sushi, Chinese, Indian, etc.)
- Dessert & Café Businesses
- Small Restaurant Groups
- Multi-location Food Businesses
- Newly Established Takeaway Startups
2. How long does each service package take to complete?
- Packages range from 1–7 business days depending on the complexity of setup.
- You will receive email confirmation once your package setup is completed.
3. Can I combine multiple service packages?
Yes! Our packages are flexible and can be combined to meet your operational needs.
- For example, you can purchase Website Setup + Payment Integration + Menu Synchronisation to launch a complete online ordering system.
4. How will I receive my service deliverables?
- All digital deliverables are provided via email, including:
- PDF reports or guides
- Video tutorials and walkthroughs
- Workflow diagrams or screenshots
- Remote sessions may also be scheduled for hands-on setup and guidance.
5. Is Stripe or other payment integration included?
- Yes, the Payment Integration Assistance package includes full Stripe setup and checkout workflow guidance.
- Our team ensures secure and PCI-compliant payment processing for your online ordering system.
6. Do I need technical experience to use these packages?
- No technical expertise is required.
- Every package comes with step-by-step guidance, remote support, and visual instructions to make setup simple and clear.
7. Can you support multi-location restaurants?
- Yes, the Multi-Location Restaurant Support package is designed for restaurants managing more than one takeaway location.
- Includes separate contact info, dashboard access, menu coordination, and staff permissions management.
8. How can I provide feedback or request support after setup?
- You can set up the Customer Review & Feedback workflow to receive customer input.
- Our team also provides follow-up remote support sessions to answer questions or troubleshoot operational issues.
9. What if I need help after purchasing a package?
- All packages include email support and optional remote guidance sessions.
- Larger packages, such as the Complete Platform Launch, include 1–2 follow-up remote support sessions.
10. Can I upgrade a package after purchase?
Yes! Packages are flexible, and you can upgrade or add additional services at any time to expand your operational capabilities.
11. Are these services suitable for small independent takeaway restaurants?
- Absolutely. All packages are tailored for small and medium-sized takeaway businesses.
- Our solutions focus on practical, easy-to-implement operational support, including website setup, payment integration, menu management, and workflow optimization.
12. How does the platform help my daily operations?
- LIINK GROUP provides structured, operationally realistic support rather than overly complex systems.
- Key benefits include:
- Reliable online ordering workflows
- Clear payment processing setup
- Organized menu management
- Simplified operational tools
- Ongoing technical guidance
- Practical onboarding assistance