Service Package

Structured operational support packages designed for restaurants to manage orders, payments, menus, and workflows efficiently.

Starter Website Setup — £47.5

Basic website package for small takeaway businesses, providing an online ordering presence.

Included:
✔ Mobile-friendly website setup for desktop, tablet, and mobile
✔ Restaurant information integration (address, phone, social links, opening hours)
✔ Initial menu upload with images, descriptions, and pricing
✔ Online enquiry form setup for customer messages
✔ Business hours and holiday schedule setup
✔ Basic local SEO optimization for easier customer discovery

Delivery Method:

  • Website access link sent via email after setup
  • PDF/video guide with usage instructions
  • 1 email/online support session for initial questions

Estimated Delivery: 2–4 business days

Payment Integration Assistance — £61

Complete operational support for online payment setup, enabling secure checkout.

Included:
✔ Stripe/PayPal account integration
✔ Checkout process testing with multiple payment methods (cards, Apple Pay, Google Pay)
✔ Order payment verification and notifications
✔ Refund and transaction management guidance
✔ Secure PCI-compliant checkout configuration

Delivery Method:

  • Remote session via Zoom/Teams for payment system setup
  • Email with payment test report
  • Configuration documentation for Stripe/PayPal

Estimated Delivery: 1–3 business days

Menu Synchronisation Service — £32.8

Structured menu upload and management for takeaway ordering systems.

Included:
✔ Product category setup (main dishes, sides, drinks, desserts)
✔ Pricing and promotions configuration
✔ Stock management and availability adjustments
✔ Menu image and description optimization
✔ User-friendly menu structure design

Delivery Method:

  • Remote login to upload menu directly
  • Email with menu structure PDF and images
  • Demo video for future updates

Estimated Delivery: 1–2 business days

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Receipt Printer Workflow Setup — £88.4

Streamlined kitchen order management and printing setup.

Included:
✔ Thermal printer configuration guidance
✔ Order print testing and troubleshooting
✔ Kitchen workflow optimization for priority orders and split dishes
✔ Order notification system setup (mobile/tablet)
✔ Short video demonstration of kitchen process

Delivery Method:

  • Remote guidance for printer setup and workflow testing
  • Email with configuration documentation and step-by-step instructions
  • Video tutorial for kitchen operation

Estimated Delivery: 2–5 business days

Delivery Workflow Configuration — £72.5

Setup assistance for local takeaway delivery operations and order tracking.

Included:
✔ Delivery status setup (Accepted → Preparing → Out for Delivery → Completed)
✔ Automated customer notifications via SMS/email
✔ Delivery timing optimization for peak periods
✔ Coordination guidance with couriers or third-party services
✔ Order management dashboard training

Delivery Method:

  • Remote session for workflow and notification setup
  • Email with workflow diagrams and operations manual
  • Example notifications and tracking demo

Estimated Delivery: 2–4 business days

Merchant Onboarding Support Package — £54.9

Guided onboarding for new merchants to get started efficiently.

Included:
✔ Full platform walkthrough (dashboard, orders, menus)
✔ Merchant dashboard usage guidance
✔ Menu and workflow review
✔ Operational support and practical tips
✔ PDF/video training materials for reference

Delivery Method:

  • Online training session
  • Email with training materials
  • Follow-up Q&A support

Estimated Delivery: 1–3 business days

Multi-Location Restaurant Support Setup — £129.9

Operational setup for multi-location restaurants to manage orders and menus efficiently.

Included:
✔ Multi-location workflow structure
✔ Separate contact info for each branch
✔ Operational dashboard assistance for central management
✔ Menu coordination across locations
✔ Employee permissions and admin roles setup

Delivery Method:

  • Remote configuration for multi-branch operations
  • Email with manual and workflow diagrams
  • Optional remote Q&A session for management

Estimated Delivery: 4–7 business days

Restaurant Operational Optimisation Review — £67.8

Review and improvement of operational workflows for existing takeaway systems.

Included:
✔ Ordering workflow assessment
✔ Menu structure optimization recommendations
✔ Checkout process evaluation
✔ Operational improvement suggestions
✔ Customer ordering experience analysis

Delivery Method:

  • Remote system assessment
  • Email with detailed PDF report
  • Actionable improvement checklist

Estimated Delivery: 2–4 business days

Complete Platform Launch Package — £179.5

Full operational onboarding for restaurants launching a complete takeaway platform.

Included:
✔ Website setup and menu upload
✔ Payment integration and testing
✔ Receipt printing and kitchen workflow configuration
✔ Delivery workflow setup
✔ Merchant onboarding and training
✔ Multi-location management (if applicable)
✔ Operational review and optimization
✔ Follow-up remote support

Delivery Method:

  • Remote full-platform setup session
  • Email with comprehensive launch report, PDF guides, and tutorial videos
  • 1–2 follow-up remote support sessions for troubleshooting

Estimated Delivery: 5–7 business days

Customer Review & Feedback Setup — £39.6

Set up customer feedback collection and communication workflow.

Included:
✔ Feedback form creation for orders
✔ Review collection workflow setup
✔ Follow-up communication guidance
✔ Basic reputation management tips
✔ Integration with merchant dashboard for analytics

Delivery Method:

  • Remote configuration of feedback forms and notifications
  • Email with feedback workflow document and visual guides
  • Tutorial video on monitoring and responding to reviews

Estimated Delivery: 1–2 business days

FAQ – Frequently Asked Questions

How long does each service package take to complete?
  • Each package has an estimated delivery time, ranging from 1–7 business days depending on complexity.
  • You will receive an email confirmation when your package setup is completed.
  • Yes! Packages can be combined according to your restaurant’s needs.
  • For example, you can purchase Website Setup + Payment Integration + Menu Synchronisation to launch a complete online ordering system.
  • All digital deliverables are provided via email.
  • Includes PDF reports, instructional videos, screenshots, and workflow diagrams.
  • Remote sessions may also be scheduled for setup and guidance.
  • Yes, our Payment Integration Assistance package provides full Stripe setup and checkout workflow guidance.
  • We also ensure secure and PCI-compliant payment processing.
  • No technical background is required.
  • Each package comes with step-by-step guidance, remote support, and visual instructions to make the setup easy and clear.
  • Yes, the Multi-Location Restaurant Support package is designed to manage multiple takeaway locations efficiently.
  • Includes separate contact info, menu coordination, dashboard support, and staff permissions.
  • You can use the Customer Review & Feedback Setup package to receive customer input.
  • Our team also offers follow-up remote sessions to answer questions or troubleshoot operational issues.
  • All packages include email support and optional remote guidance sessions.
  • For larger packages like Complete Platform Launch, 1–2 follow-up remote support sessions are included.

Absolutely! Packages are flexible, and you can upgrade or add additional services anytime to expand your operational capabilities.

  • Yes, all our packages are tailored for small and medium-sized takeaway businesses.
  • Services are designed to be practical, easy to implement, and focused on daily restaurant operations.